OK, we’re going to be a little braggy here, but we have a really great team
managing our high-impact programs. This team leads our community, learning,
skills-based matching, and storytelling efforts. Behind the scenes, we have
other team members in charge of operations, CRM, data, engineering, quality
assurance, and product management to help us achieve impact at scale and
keep improving our programming. As our global community and number of
partners continue to grow, we are looking for another key team member to
round out our world-class team: someone to build and manage relationships
with strategic partners, collaborate with them to plan ongoing program and
partnership improvements, and then work with our internal team to deliver
on these opportunities and commitments.
Beyond our current work with organizations like Microsoft, PayPal, and SAP,
we also have some new big partnerships that are going to be launched in
2022… and while we can’t talk about them publicly yet, this role will have
a direct hand in supporting partnership initiatives that will definitely
make news headlines in the New Year.
This role will report to our CEO who currently leads new partner
engagement, and will have five main responsibilities:
#1: New Partner Onboarding
Work with the MovingWorlds CEO and Program Team to lead the development of
onboarding plans, including KPIs, schedules, and clear ownership. From
there, communicate the plan to all key stakeholders and then work with the
program team and partners to turn the plan into reality. To succeed, skills
in developing project plans, managing against timelines, and providing
great client support are critical.
#2: Account and Partner Management
Manage the relationships, meetings, notes, tasks, reporting, and feedback
sessions with our partners, while working collaboratively with our program
team to ensure on-time and on-budget delivery. To succeed, experience in
highly effective meeting management, timeline management, and clear
communication are a must. We also want work to be fun and engaging for our
team and stakeholders, so managing programs and partnerships with a
positive attitude is something we value.
#3: Direct and Indirect Communication
Since our partners help us reach more social enterprises and more
professionals, we ask for their collaboration in recruiting professionals,
social enterprises, and other partners. To help with this, we will draft
communications for them. While our Head of Storytelling is a fantastic
writer that can help with brand alignment and proofing, we’ll still ask you
to help develop communication plans and lead the creation of the content,
as well as its distribution. Highly effective and concise communication
skills, as well as know-how of tools like mail merge and CRM to support
efficiency, are a big plus.
#4: Case Study Development and Program Promotion
Since our partners help us reach more social enterprises and more
professionals, we want to help them, too. We do this by collecting and
distilling insights from our network, and then giving our partners a
platform on which to showcase it (blog, newsletter, webinar, etc.).
Currently, we sometimes capture insights and stories, and then pitch these
insights to industry and news outlets for PR and brand-building
opportunities. This role will help source these opportunities, partner with
our Head of Storytelling and CEO to align on the content, and then manage
forward the process of its creation and distribution (placement on external
sites, conferences, research papers, etc.) Knowledge of communications,
pitching articles, and PR is a plus for this!
#5: Collaboration and Innovation
We are building programs that haven’t been built before and are constantly
working to expand our reach, impact, and scale. We need input from our
users, partners, and all stakeholders to keep improving. This role will
help capture this feedback, and then work across our program team and with
our Head of Program Operations to keep developing program improvements.
Most importantly, we are looking for someone that LOVES account and partner
management, being the go-to person for key stakeholders, and solving
problems with the end users in mind. And not just the meetings and
celebrations, but also collaborating as a real peer to work through
challenges and opportunities in a way that makes our partners feel truly
valued, and ultimately, more successful. This means that you will likely
have some of the following skills (you don’t need them all, but chances are
you’ll have some combination of these):
Highly effective written and verbal communication skills. You will
have to communicate with a global team in real time as well as
asynchronously. You’ll also communicate directly with partners to
help troubleshoot, provide support and guidance, and help them
communicate to their professionals and social enterprises that will
join our platform.
Project management skills. You will be responsible for ensuring all
parties are completing tasks on time, and proactively following up
to avoid delays.
Collaborative client-management skills. You will be a go-to person
for facilitation for new ideas, and running generative root-cause
analysis when things go wrong.
Effective internal and external document management skills
Familiarity with client management tools, like marketing tools,
CRM, shared docs, project management tools, etc.
Knowledge of modern workplace tools. This includes things like
Google Apps/Suites, Slack, and Zoom.
Willingness to say “yes, and” with both client teams and internal
teams to build on ideas and pinpoint the best strategy (while still
pushing back when necessary to stay within the scope).
Experience managing a project against a budget and fixed statement
of work, including negotiating with clients and managing scope
Experience in PR, including developing communications plans,
pitches, and packets are a nice to have.
Multilingualism is optional, but a positive, with primary languages
being Spanish and French.
We are big believers that you should build a career around your
. In our external programs as well as our internal career development
conversations, we use Gallup’s StrengthsFinder to help us job-hack every
role to best fit every person. The Gallup Strengths that we are looking for
in this role include (but are not limited to):
Consistency or Deliberative
or Strategic or Analytical
We’re growing as an organization, but we stay focused on making sure we
care for ourselves and each other, too. Any of our new team members will
tell you that we’re different… open, vulnerable, transparent,
collaborative, very growth-minded, and a little goofy. Here are a few more
tangible benefits of joining our one-of-a-kind team:
Award-winning culture - we were ranked by Escape the City as the #2
company in the world to “Escape to”, and have some other big news
that we’ll be sharing soon :) We were founded to create a real
impact AND operate in a highly ethical and sustainable way and we
are committed to achieving both
Friday Monthly Mental - No meetings on the last Friday of every
month, so that you can do whatever you need to do to take care of
your mental wellbeing
Recognition of all holidays where you live
15 vacation days in addition to the monthly mental and local
holidays + sick days as needed
$100 per month work from home office stipend
Health insurance plan/stipend that keeps increasing and improving
as we grow
Annual device credit
A peer-coaching culture so that you can keep growing
Parental leave policy
Excellent communication across the company, including a “user
manual” for every team member
Networking opportunities with our global network
Guided mentorship process to help you find and make the most of a
Retirement plan matching
If you advance to the next round, we will share our living employee
guidebook with you so you can learn more about our unique benefits.
MovingWorlds is a small team that is funding its growth on revenues instead
of raising capital in order to stay committed to its impact and retain
equity for employees.
MovingWorlds is committed to fair and equitable pay across its global team,
and it uses a pro-rata adjustment calculator so that every team member is
paid at an equal level compared to published market data for their roles,
and based on the cost of living in their cities.
For this role, you can expect to be paid at a level of 75% of what is listed as fair market data for your role, in your city, in the nonprofit sector, for smaller organizations (10-20). Because of our global reach, this can be somewhere between $52,000 - $90,500 annualized salary (as we adjust salary based on cost-of-living comparison to create pay equity on our team). As an example, a person in Seattle will be based on a $105,000 salary, but paid $78,750 (75% of fair market). In addition, will also receive benefits + equity whereas the same person in Lisbon, Portugal would receive $52,000 + benefits + equity. MovingWorlds will share a transparent calculation for your salary. We know this is below market, but as our growth continues, we have been giving raises to team members every 6 months and we expect this to continue AND you will get generous equity in our organization..
In addition to salary, you will receive a $100 monthly
work-from-home stipend, a $300 health insurance stipend, an annual
device credit, and a 3% retirement matching benefit.
The difference between fair-market salary and what we pay you will
be covered via our generous employee stock option plan.
We hope the “below market” element doesn’t scare you off. We are
transparent and equitable in the way we pay team members, and offer equity
in addition to salary for team members (including this role) who came in on
the ground floor. As our profits grow, they are reinvested into our
operations and our team. All team members received a raise in 2020 and 2021
of double digit percentage, and we expect this to continue. Our ultimate
goal is to pay all team members at or above market rates by the end of
2022, and we’ve never been closer: We grew 40% last year, are tracking for
100% growth this year, and have high aspirations for next year, too. More
information about salary, as well as the MovingWorlds approach to equal and
fair pay, will be shared early in the process.
Social Impact Commitment
As a “social purpose corporation” (aka Benefit Corporation) we exist to
create positive social and environmental impact alongside profit. We do
this work to help accelerate the progress of a more impactful, global
social enterprise movement that employs more people in world-positive jobs.
We absolutely look for mission alignment from all our team members.
Work Location & Travel
MovingWorlds is a global, virtual team with presence in Seattle, Oakland,
Houston, Washington, D.C., and New York City in the USA, as well as in
Portugal, Lebanon, and Brazil. Ideally you will be in one of these
locations, but you can work from anywhere provided you overlap with our
working time zones. We will prioritize candidates that are based – or open
to working in – in EST time zone. Our current clients are as far west as
Seattle and as far East as Nairobi. Your home base should be between those
locations for the optimal working hours. As the world opens up, we may ask
for occasional travel, but likely less than once per quarter.
After a thorough onboarding process, this position will report directly to
our CEO, and work collaboratively with our Head of Program Operations,
Director of the MovingWorlds Institute, Community Manager, Matching Program
Manager, and Senior Storyteller.