If you are not able to participate in Wave 1, you can still participate in Wave 1 which will take place between Sept 18 - Nov 30. We encourage you to still register now, and you will be contacted later on to add in your Wave 2 project details.

No. We encourage you to source Volunteer Sprint projects from across your organization. You are not limited to certain projects or departments.

No, you are welcome to submit multiple projects that they could use support with, but keep in mind your capacity.

Because Lumen employees will volunteer virtually, we expect there will be very few geographic restrictions for the Volunteer Sprint.

No. We are trying to make the Volunteer Sprint as widely accessible to our employees as possible.

Lumen employees offer a diverse mix of skills. Here is a sample of the general support they can offer your organization:

Accounting, Advertising, Brand, Business Strategy, Communications, Data Analysis, Database Management, Engineering, Event Planning, Finance, Fundraising, HR, IT, Legal, Leadership or Management, Manufacturing, Marketing, Monitoring & Evaluation, Multimedia, Operations, Product Design, Product Management, Sales, Social Media, Software Development, Training, User Research, Vendor Management, Videography, Web Design, Web Development, Translation Services.

If your project has specific needs that are not covered here, please let MovingWorlds know and they will do their best to find a match for you from among Lumen volunteers or suitable employees from other companies participating in volunteer programs on their platform.

Up to 60 Lumen employees will be participating in the Volunteer Sprint Program in 2025.

The Lumen volunteers will represent a cross-section of Lumen at a variety of levels, from a diverse mix of roles and responsibilities. If your project requires a certain level or role, please flag for MovingWorlds during project registration and we will make every effort to match your project with an Lumen employee that has the skills and experience you need.

Organizations will register their project and Lumen employee volunteers will register their skills on the Moving World platform. Employees will be encouraged to proactively search out projects that match their skill set and contact organizations to see if they are a match. MovingWorlds staff will also help step in and match projects and volunteers if there are signs organizations or employees are not connecting or haven't yet found a match.

Yes. On the MovingWorlds platform, organizations are welcome to request introductions to employees whose skills match their project. As with all projects for the Volunteer Sprint, the decision to work together will be mutual between the organization and the Lumen employee.

We will make every effort to find a Lumen employee with the skills you need. If none of our volunteers’ skills are relevant to your project, MovingWorlds will introduce organizations to suitable employees from other companies participating in volunteer programs on their platform.

Employees will have two weeks (or 10 business days) dedicated to completing their Volunteer Sprint. We prefer that employees complete their Volunteer Sprint in two consecutive weeks; however we understand there may be some exceptions where that is impossible (for example, an employee is ill or an event date related to the project is postponed). MovingWorlds will help support these exceptions with employees and organizations on a case-by-case basis.

We sincerely hope this will not occur – but we understand sometimes there can be unforeseen circumstances or we may not create the right match between employee and organization. In that case, MovingWorlds will help resolve or reassign projects to ensure that the organization’s project is completed with a different Lumen volunteer or will introduce the organization to suitable employees from other companies participating in volunteer programs on their platform.

Lumen and MovingWorlds will require onboarding training to be completed by every employee before their Volunteer Sprint begins. The topics covered will include how to use the MovingWorlds platform to discover projects and connect with organizations, as well as best practices to help ensure employees and organizations alike have a great experience during their Volunteer Sprint.

We ask that organizations prepare a plan or schedule of deliverables for the project so that a Lumen employee is clear on your expectations of support from day one.

Yes. Organizations will need to ensure that the project can be completed virtually and are prepared to onboard employees to the project, introduce them to relevant colleagues, train them on necessary systems, manage their priorities, respond to questions, and offboard at the conclusion of the project. Additionally, prior to your employee volunteer starting both entities (nonprofit and volunteer) need to complete the Experteering Guide, which is a guide that will ensure expectations are aligned.

No. Our focus is on providing two weeks (or 10 business days) per employee to dedicate to your project. You can list multiple projects on the MovingWorlds platform to ensure you have support in all the areas where you need it. If the project is extensive and additional support is needed beyond two weeks, we suggest requesting multiple employees to work on your project. You can contact the MovingWorlds team to help with this.

There is a brief survey to complete at the end of each employee’s Volunteer Sprint with your organization to ensure your organization’s needs were met. You may also be contacted by the MovingWorlds team to see if you would be willing for Lumen or MovingWorlds to publicly share your organization’s experience with the Volunteer Sprint.