Build a dream CRM system

Support Environment in Amsterdam, Netherlands


Skills: 
Software Development, Web Development
Can Start: 
as soon as possible
Can Stay: 
4 weeks to 4 weeks
Must Speak: 
English, Dutch
Benefits: 
Accommodations, Living Stipend, Travel Stipend, Learning Opportunity, Meal Stipend

Here is an amazing opportunity to support social entrepreneurship in Amsterdam and get to know what the city has to offer

Opportunity Details


PROJECT DESCRIPTION AND IMPACT

In our daily operations - facilitating sales to children's clothing shops in 6 countries - we encounter more business opportunities than we can handle.

Project
we need an expert to build a CRM that is tailor made for our business and integrate it with support tools and mail system.

Outcome
ideally we want to combine the CRM with a customer support system and connect it with other features such as campaigns, surveys and an online support center on our website. We are currently set on Zoho as we are completely cloud based.

Day-to-Day
work closely with founder, remote or in our spacious office in the center of Amsterdam. We would plan daily feedback and work sessions to work effectively and hassle-free. We heavily invest in smart business solutions and we are keen to invest a lot of our energy to "get it right".

DELIVERABLES

The project is successful if we end up with a integrated online system of sales, support and marketing.

With the clients information available at any moment we will be able to provide great customer service.
With a functioning and efficient online support system clients can help themselves with smaller issues.
An integrated CRM system will offer us better information to take advantage of the business opportunities that pass by.

Main key for success according to us: less hassle for both us and our clients. Less time spent on sending and answering e-mails, Less time spent on researching business opportunities. Less time spent to deal with problems caused by misinformed clients.

Less hassle = more time, more focus on our core business, better results and more fun!

Fun at work and meaningful cooperations are a vital part of our ways of working and we can use available technology to facilitate this way of working.

NEEDED SKILLS:

  • Software Development
  • Web Development

ADDITIONAL USEFUL SKILLS:

  • Knowledge of Zoho (or similar cloud based tools)
  • CRM design and setup

NEEDED LANGUAGES:

  • English
  • Dutch

We Provide These Local Benefits


ACCOMMODATION

To be determined with the selected candidate

LIVING STIPEND

To be determined with the selected candidate

FOOD STIPEND

To be determined with the selected candidate

LEARNING OPPORTUNITY

Björn agency started almost three years ago. Since then we have grown our team, opened an office and spread our services to 6 different countries successfully.

Our main competences which we can share and tutor:
- run a HQ customer service
- how to successfully run a start-up

And also:
Our organisation is agile. A good idea that was born yesterday can be implemented today. We can learn you how to validate important business choices and implement them effectively.

We love to work but we value the work-life balance as well. We commit to work weeks of 4 days and create time slots that we dedicate to sustainable work flow (non-operational). We aim to keep our workflow effective, efficient and most of all: fun! Learn how we implemented fun into our business culture.

We measure our success both in quantity (revenues) and quality (sustainable partnerships and long-lasting relations in and outside the company). Learn how to reach both of these goals simultaneously.

TRAVEL STIPEND

To be determined with the selected candidate

ADDITIONAL BENEFITS

- a broad international HQ network to tap into
- a fun and qualified team of professionals to work with
- a great office in the center of Amsterdam that we can also offer for a certain time after the project.

Questions & Answers About this Opportunity


Currently accepting applications

Organization


Industry: Architecture & Planning, Arts and Crafts, Biotechnology, Building Materials, Capital Markets, Civic & Social Organization, Consumer Goods, Consumer Services, Dairy, Design, Eco-centre / lodging, Education, E-Learning, Environmental Services, Fashion, Farming, Food & Beverages, Food Production, Fundraising, Global Development, Hospital & Health Care, Impact Investing, International Trade and Development, Management Consulting, Oil & Energy, Professional Training & Coaching, Program Development, Renewables & Environment, Think Tanks

Mission: Environment

Size: Medium sized organization: 25 - 100 persons


Partnered With

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